Wednesday 16 May 2007

Refund on the way

It's now eight days since Carpetright's fitters took up the faulty living room carpet and there is no sign of a refund on my credit card. So today I phoned the store to chase it up. The charmless manager phoned me back to tell me that the refund process had been initiated and would take 10-14 days. But from when? Today or eight days ago.

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