Another roll in the carpet saga

My husband has tried unsuccessfully to contact the carpet shop which should have taken up the living room carpet yesterday and has ended up making a complaint on their website. Yesterday was a completely wasted day and if I hadn't known otherwise I would have thought that it was friday the thirteenth yesterday, not today. By the way the carpet shop that I had assumed was well known and is now infamous, in our house at least, has in my opinion waived its right to anonymity and is Carpetright.